Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
expensive
on January 18, 2026
Posted by: Smellafella
from WA
Turbo tax is good however its not free anymore like it used to be. its getting really expensive. it was 124.00 just in fees and I didn't even use any of their help, just the website. I can understand 49 dollars for the services but another 40 dollars to have direct deposit on to my own account and not the Credit Karma card and another 35 dollars just to have my refund an extra 5 days early even though I didn't ask for that its just automatic charge I really don't care if its 5 days early or not but there is n option to opted out of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on January 18, 2026
Posted by: Mixedculture
from CA
My experience went well. The helpful topics made filling easy to use. The price was reasonable compared to using other known company's.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax site ever!!
on January 18, 2026
Posted by: waterworld
from Virginia
Turbo tax makes it easy to do your taxes. I like that I can get help anytime while doing my takes!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 18, 2026
Posted by: CweetP
from Michigan
Very easy! Understandable. Love the ability to pay with my return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 18, 2026
Posted by: Abbey1989
from NC
Turbo tax was a really easy tool to help me file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 18, 2026
Posted by: Cherle55
from Illinois
TurboTax guided me nicely through preparing my Federal and State taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is easy and clear
on January 18, 2026
Posted by: hp 2026
from nevada
always easy and fast ,no hassle is easy to do yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 18, 2026
Posted by: Kendor63
from Florida
easy to file with expert help and guidance. Recommend to anyone.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com