Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Amazing
on January 18, 2026
Posted by: Jazzy Faith
from Texas
Turbo Tax is great and make the whole tax process so easy. I love the step-by-step guidance; it clearly explains what everything means and why it's asking each question. If you ever need help understanding something it breaks it down in a way that's simple and stress free. I highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 18, 2026
Posted by: tkurt2112
from KY
this was an easy process and it only took me thirty minutes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax-Reliable for Self-Filing
on January 18, 2026
Posted by: mteter63
from Hawaii
Easy to understand and user friendly. I do find all the additional fees and charges a bit disappointing, but it doesn't preclude usage and it is still more affordable than CPA services.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is my go to
on January 18, 2026
Posted by: Amaialove7
from New York
I've been using this system for years and it's always reliable
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good!
on January 18, 2026
Posted by: Mikanew
from PA
Fast easy to use! I recommend this to my friends and family. Absolutely using it next year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 18, 2026
Posted by: Anonymous
from NY
Overall The Best. I could not think of any other way to do my taxes myself! WAY TO GO TURBO TAX!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
process is fluid
on January 18, 2026
Posted by: Anonymous
from maine
The info was easy to enter and the process read well.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great.
on January 18, 2026
Posted by: Ra86
from Texas
I find it very convenient to use turbo tax. I use them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com