Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Another Great Year for Taxes
on January 18, 2026
Posted by: Turdle_Soupe
from Delaware
Like that everything was smooth and it does full real time check while processing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 18, 2026
Posted by: Lanner22
from New york
Use it every year. Very easy to use and straight forward. Easy to find answers to questions. Very helpful couldn’t do it without it
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on January 18, 2026
Posted by: Kin1927
from New York
Fees too expensive and I did everything myself. Should be no more the $40-$50 total. $128 is too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax free and easy
on January 18, 2026
Posted by: Melissa Kaye
from Florida
I have been using Turbo Tax for over 10 years. Easy to file, easy instructions to guide you. The free version is all you need most of the time however if you need more there are options you can pay for too. It's better than going and paying someone to do it and letter them take a big part of your refund.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 18, 2026
Posted by: Dustydog67
from MI
Good..............................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: Reds15
from Arkansas
A friendly to use very friendly to use very friendly to use . And to much unnecessary questions for senior adults to fill out . Some areas are very confusing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 18, 2026
Posted by: JoeyB07
from FL
Great platform and very user friendly. Super product. Been using it for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on January 18, 2026
Posted by: LeroySaare
from Florida
Fast and simple. Way to go! I use this every year and love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com