Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Don't like it
on January 18, 2026
Posted by: Gmkmnjo
from Wyoming
For existing users, it skips possible changes. Makes it hard to adjust info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT WAS FINE
on January 18, 2026
Posted by: TarynTeal1976
from Massachusetts
IT was very helpful and made the process simple. I appreciate the service
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
They way overcharge and mislead
on January 18, 2026
Posted by: Cables99
from Virginia
I feel they over charge for there service and extremely mislead on the refund advance options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on January 18, 2026
Posted by: Dev1369
from North Carolina
An absolutely fast and easy way to do taxes! Super easy to understand and to do ourselves!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on January 18, 2026
Posted by: Sam1788
from Queens,NY
very easy for me to file this year. i will recommend my family and friends to use turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 18, 2026
Posted by: dstp
from 2329 East 4th Street
very easy, love the product and service, will do again
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 18, 2026
Posted by: Profile74
from New York
It’s great, easy and accurate. I’ve been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: sav419
from Ohio
Very easy to use and whenever I needed help they answered all my questions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com