Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
My experience filing my tax online is flawless.
on January 18, 2026
Posted by: Kris60634
from IL
I didn't use a Turbo Tax Agent online. Everything is fine.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Great
on January 18, 2026
Posted by: Tj421
from 1525 BONITA DR, Apt 5
I had I had a very good time doing my taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy!
on January 18, 2026
Posted by: Kels3676
from Indiana
Super easy to follow and liked how fast it was. No issues!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The old Turbo Tax was better
on January 18, 2026
Posted by: Jorgy1234
from Texas
Turbo Tax has always been a favorite for me to do my taxes on my own. but lately it has been getting more and more expensive to do my taxes on my own. I am disappointed in this, even though it makes my taxes easy I may be looking elsewhere to file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 18, 2026
Posted by: Stallardc
from CA
Easy to use for those of us with simple taxes. Would use every year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Multiple account no loans avail
on January 18, 2026
Posted by: Ajenkin
from Ohio
Logging in and verified codes failed on more than one occasion multiple accounts. I paid for services more than once and I still couldn’t figure out how to get a refund anticipation loan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy taxes
on January 18, 2026
Posted by: annahope4
from Maine ME
Very easy to use. Simple and fast. thanks Turbo tax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TAXES 2025
on January 18, 2026
Posted by: PSARAKI
from FL
TURBO TAX MAKES IT EASY, BUT IS TOO EXPENSIVE. THE FREE VERSION SHOULD REMAIN FREE.
Written by a customer while visiting turbotax.intuit.com