Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 18, 2026
Posted by: horrorshops
from minnesota
fast and easy! it takes less time to file my taxes than it would otherwise.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 18, 2026
Posted by: PenLane
from TN
I got prompt answers. Was helpful and the expert was nice and patient.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unsatisfied
on January 18, 2026
Posted by: Loso7
from OKC
kinda think it was a rip off charging me 160 out my return just for me to do it myself probably wont be using this again to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 18, 2026
Posted by: Bbsell
from North Platte ,nebraska
Great experience and fast it was supper easy to do alkne
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I was forced into buying this intuit product.
on January 18, 2026
Posted by: Poofy111
from Georgia
Forced to buy unnecessary product. Didn’t help and didn’t ask for it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax been using them for years
on January 18, 2026
Posted by: Greeneyes77
from SC
I love Turbo tax have been using them for years! Awesome
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to use!
on January 18, 2026
Posted by: Cecestarz
from Trail, Oregon
Been using TurboTax for years. It’s always easy to get my taxes done. It walks me thru everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
save time
on January 18, 2026
Posted by: turbo tax save time
from south carolina
it was very fast and quick did not take the time that they suggested
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com