Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome Turbo
on January 18, 2026
Posted by: MsBarnes87
from Florida
This was a great experience would recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 18, 2026
Posted by: roemo
from Delaware
Always great! Have used for over a decade! Highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is fast
on January 18, 2026
Posted by: jaylen2121
from iowa
was super fast and easy thanks the the guidance it gives.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Accurate and easy
on January 18, 2026
Posted by: Alex14230918
from IA
Generally helpful and able to present useful information to allow me to file accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo
on January 18, 2026
Posted by: Tree1001
from Minnesota
I have used Turbo Tax for about 3 plus years now. I love the convenience and the guidance. Thank you Turbo Tax for making this easier.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is way too costly!
on January 18, 2026
Posted by: welkj1978
from Texas
This will be the last year we file with Turbo Tax, ever. The cost is insane. One cost to do your basic taxes, one cost to do state taxes, and another cost just to receive your own money in your bank account. At this point, you may as well use an accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is ok, maybe more helpful for first time
on January 18, 2026
Posted by: APerson234513126545276241
from california
about average. Accurate, but wastes time pretending to do a "check" periodically, as if the 15 or so numbers can actually confuse a computer for more than a millisecond. It made me manually look up last years return, even though I've used Turbo tax for years. I'll likely do it with a free tool next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on January 18, 2026
Posted by: Bell2040
from CT
Being pushed to pay more isn't the best but it made everything quicker. It's simpler to pay instead of doing it yourself even if I'm mainly paying for an AI
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com