Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax easy and reliable
on January 18, 2026
Posted by: cgrady67
from 400 North Railroad
I have been using Turbo Tax online for more than 20 years. Turbo Tax, after all that time, still remains the easiest and most reliable tax service to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but not free
on January 18, 2026
Posted by: brokeagainn26
from Pennsylvania
don't expect free, as it always finds a way to make you up-grade, even with 1 simple w-2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 18, 2026
Posted by: Rob8316
from Florida
It was made easy to understand what was needed to do my taxes correctly
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Don1Z
from FL
Fast and efficient service took me about an hour with one W-2
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bleh
on January 18, 2026
Posted by: Hathaway909
from Wa
I shouldn't have to pay an extra $40 just to pay the filing fee with my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2026
on January 18, 2026
Posted by: Theodor andreski
from FL
It was wonderful not complaints very helpful Would reccomment
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it turbo tax
on January 18, 2026
Posted by: Anonymous
from California
I been use TT for the last 5 years and its been a very satisfactory experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great company
on January 18, 2026
Posted by: Mamalew555
from Alabama
Easy to guide through - apply information and understanding the process
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com