Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Experience!
on April 11, 2026
Posted by: Kelsanator03
from California
Very straight-forward to be honest! The interface was extremely user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 11, 2026
Posted by: TrevorD1973
from Georgia
It was really helpful and I appreciate turbo tax so much
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
poor
on April 11, 2026
Posted by: Anonymous
from Massachusetts
What a rip off, free edition cost me half my return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUPER EASY!
on April 11, 2026
Posted by: AMBERF20
from OREGON
Filing was super easy and user friendly! Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing service!
on April 11, 2026
Posted by: jarold1
from Texas
Awesome service. Quick and easy I got my taxes done in 20 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on April 11, 2026
Posted by: adriancasellas
from 4128 NE 16th Ave
was very quick and easy Have used it for several years
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Slightly misleading
on April 11, 2026
Posted by: badgerman19
from IA
No option was ever presented to remove the $79.00 fee, and no option was presented to bypass this option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Made me get premium
on April 11, 2026
Posted by: Mk1729
from Texas
Made me pay for the premium to submit when there is nothing special about my tax situation. I'd like a refund
Written by a customer while visiting turbotax.intuit.com