Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Good!
on January 18, 2026
Posted by: Mikanew
from PA
Fast easy to use! I recommend this to my friends and family. Absolutely using it next year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 18, 2026
Posted by: Anonymous
from NY
Overall The Best. I could not think of any other way to do my taxes myself! WAY TO GO TURBO TAX!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
process is fluid
on January 18, 2026
Posted by: Anonymous
from maine
The info was easy to enter and the process read well.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great.
on January 18, 2026
Posted by: Ra86
from Texas
I find it very convenient to use turbo tax. I use them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
expensive
on January 18, 2026
Posted by: Smellafella
from WA
Turbo tax is good however its not free anymore like it used to be. its getting really expensive. it was 124.00 just in fees and I didn't even use any of their help, just the website. I can understand 49 dollars for the services but another 40 dollars to have direct deposit on to my own account and not the Credit Karma card and another 35 dollars just to have my refund an extra 5 days early even though I didn't ask for that its just automatic charge I really don't care if its 5 days early or not but there is n option to opted out of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on January 18, 2026
Posted by: Mixedculture
from CA
My experience went well. The helpful topics made filling easy to use. The price was reasonable compared to using other known company's.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax site ever!!
on January 18, 2026
Posted by: waterworld
from Virginia
Turbo tax makes it easy to do your taxes. I like that I can get help anytime while doing my takes!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 18, 2026
Posted by: CweetP
from Michigan
Very easy! Understandable. Love the ability to pay with my return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com