Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Crys0316
from Oklahoma
Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax wins again
on January 18, 2026
Posted by: madison66
from Hammonton NJ
I like TurboTax because it makes it easy to get my money. I used it a few years and it's always been easy, cheap and fast and great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use but miss when it was free
on January 18, 2026
Posted by: ashtoo
from NC
I always use turbotax and it is very easy and convenient but i miss when they had a completely free option.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 18, 2026
Posted by: MommyPot5
from Georgia
TurboTax has been our go to for he last 3 - 4 years. We hav been pleased with the guidance, accuracy and features to help us get the best return possible. The interface is user friendly and compatibility is unmatched.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 18, 2026
Posted by: Jazzy Faith
from Texas
Turbo Tax is great and make the whole tax process so easy. I love the step-by-step guidance; it clearly explains what everything means and why it's asking each question. If you ever need help understanding something it breaks it down in a way that's simple and stress free. I highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 18, 2026
Posted by: tkurt2112
from KY
this was an easy process and it only took me thirty minutes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax-Reliable for Self-Filing
on January 18, 2026
Posted by: mteter63
from Hawaii
Easy to understand and user friendly. I do find all the additional fees and charges a bit disappointing, but it doesn't preclude usage and it is still more affordable than CPA services.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is my go to
on January 18, 2026
Posted by: Amaialove7
from New York
I've been using this system for years and it's always reliable
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com