Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is AWESOME!
on January 18, 2026
Posted by: angela_wssn
from Texas
I have used TurboTax the past few years and it is very helpful. I used a Live Expert and the experience was great and very useful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is a life saver!
on January 18, 2026
Posted by: EASportzlo
from North Carolina
You can really save money learning how to complete your own taxes, it comes out way better, you gain knowledge and you SAVE. I have been filing my own with Turbo since I was 17. I never regret it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super easy!
on January 18, 2026
Posted by: Rickey19951227
from illinois
super easy to use, quick and compt and gets the job done with eaze even for first timers
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks.
on January 18, 2026
Posted by: Marissa 05
from AZ
Turbo tax has always been great with guidance throughout the taxes, accuaracy of the amounts and answereing any questions we may have. I like it because it it user freindly. The only thing I have difficult with is the rates have gone up like everything else.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 18, 2026
Posted by: nesco1985
from iowa
it was fast and easy able to enjoy doing taxes thansk
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works
on January 18, 2026
Posted by: Mmooo
from OR
Not happy with all the new charges. I used to be able to "do it myself" for free,but now there's even charges for that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 18, 2026
Posted by: MoneyD
from CA
Easy to use. Self explanatory, great tips and suggestions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Theymademe
from Washingtom
Used for years great super quick the fees have gotten higher though
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com