Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good
on January 18, 2026
Posted by: Dustydog67
from MI
Good..............................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: Reds15
from Arkansas
A friendly to use very friendly to use very friendly to use . And to much unnecessary questions for senior adults to fill out . Some areas are very confusing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 18, 2026
Posted by: JoeyB07
from FL
Great platform and very user friendly. Super product. Been using it for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on January 18, 2026
Posted by: LeroySaare
from Florida
Fast and simple. Way to go! I use this every year and love it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 18, 2026
Posted by: Jamespage99
from tennessee
Great way to do taxes. it was easy to use and the information was as fast as i needed it to be
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, Easy, Simple
on January 18, 2026
Posted by: DylanCSCS
from AZ
File with TurboTax every year. It is super fast and easy, especially with the ability to import your documents. I do wish they would ask about upgrades multiple times, but a small price to pay when the service is so easy to use. Plus I’d would probably upgrade when my circumstances change/get more complicated. I recommend TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Do It Yourself Deluxe? What even is that.
on January 18, 2026
Posted by: Anonymous
from Nashville, Tennessee
Pretty aggravating that there is not an option to select “No” when they ask about Deluxe. I just want to do this myself, NOT with Deluxe.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easier than before
on January 18, 2026
Posted by: Dese58
from WA
Super easy and fast . I will definitely use it next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com