Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is awesome
on January 18, 2026
Posted by: Sam1788
from Queens,NY
very easy for me to file this year. i will recommend my family and friends to use turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 18, 2026
Posted by: dstp
from 2329 East 4th Street
very easy, love the product and service, will do again
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 18, 2026
Posted by: Profile74
from New York
It’s great, easy and accurate. I’ve been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: sav419
from Ohio
Very easy to use and whenever I needed help they answered all my questions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year for Taxes
on January 18, 2026
Posted by: Turdle_Soupe
from Delaware
Like that everything was smooth and it does full real time check while processing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 18, 2026
Posted by: Lanner22
from New york
Use it every year. Very easy to use and straight forward. Easy to find answers to questions. Very helpful couldn’t do it without it
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on January 18, 2026
Posted by: Kin1927
from New York
Fees too expensive and I did everything myself. Should be no more the $40-$50 total. $128 is too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax free and easy
on January 18, 2026
Posted by: Melissa Kaye
from Florida
I have been using Turbo Tax for over 10 years. Easy to file, easy instructions to guide you. The free version is all you need most of the time however if you need more there are options you can pay for too. It's better than going and paying someone to do it and letter them take a big part of your refund.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com