Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So great!
on January 18, 2026
Posted by: Tnice13
from Kansas
It was very fast and easy. 45 minutes was all it took
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Filing & Access Made EASY
on January 18, 2026
Posted by: chelly14
from New York
I love this well-guided easy way for me to be able to file my taxes on my own, thank you for the product and I plan to continue to use your services.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay
on January 18, 2026
Posted by: Anonymous
from florida, fl
easy to use, quick to file, great way to file without having to have a professional
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome !
on January 18, 2026
Posted by: Tabersauto
from Rhode Island
The best tax return app to use, been loyal for 5+ years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't like it
on January 18, 2026
Posted by: Gmkmnjo
from Wyoming
For existing users, it skips possible changes. Makes it hard to adjust info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT WAS FINE
on January 18, 2026
Posted by: TarynTeal1976
from Massachusetts
IT was very helpful and made the process simple. I appreciate the service
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
They way overcharge and mislead
on January 18, 2026
Posted by: Cables99
from Virginia
I feel they over charge for there service and extremely mislead on the refund advance options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on January 18, 2026
Posted by: Dev1369
from North Carolina
An absolutely fast and easy way to do taxes! Super easy to understand and to do ourselves!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com