Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on January 18, 2026
Posted by: Mikaikay
from Washington
Great, easy to use, and consistent year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 22?7!
on January 18, 2026
Posted by: Donkeyface
from TX
Easy as 22/7! I was done so quickly that I still have time to finish using the loo.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax sucks and makes you spend money
on January 18, 2026
Posted by: B4dd
from Utah
I don't want to spend money to file my taxes, but I have no idea how to cancel it. Also, why am I not allowed to pay for it with my federal return??? I spent like 2 minutes filling out info, just to be told after I picked the option 2 minutes ago that I can't choose it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but Have to Pay
on January 18, 2026
Posted by: Chris19801
from SC
It is easy to use as always but was not aware they now charge to do a basic tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbotax!!
on January 18, 2026
Posted by: angel51972
from Texas
TurboTax is easy to use... the little encouragement that they have when you complete a section is a good touch.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 18, 2026
Posted by: Turbotax123sw
from Sc
Use to understand and easy to use recommending it to friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding!!!
on January 18, 2026
Posted by: Kardiodiva
from New Jersey
Easy convenient and very productive. I look forward to this every year, this way I don't have to use an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
charging for everything now
on January 18, 2026
Posted by: guy who pays taxes
from texas
No free options anymore and then another charge to not have to make a credit karma checking account
Written by a customer while visiting turbotax.intuit.com