Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thankful for TurboTax
on January 18, 2026
Posted by: chels1415
from Virginia
I've used TurboTax for I think 18 years now and I'm still so happy with it and I suggest it to anyone that mentions needing to file their taxes. I love how it guides you through the process and even shows your estimated time. I don't know that filing taxes is fun for anyone but TuboTax makes it an easier process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy, about an hour to complete
on January 18, 2026
Posted by: ErbieQ
from 374 Elder St
TurboTax guided me through everything, making it easy for me to do everyhthing myself. The interface was easy to navigate as well.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy quick - great!
on January 18, 2026
Posted by: Diane L Texas
from Texas
I did not use a live agent. Not applicable to me.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 18, 2026
Posted by: TJF12
from IN
wonderful and accurate I like how easy it is to do it yourself
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy and reliable
on January 18, 2026
Posted by: cgrady67
from 400 North Railroad
I have been using Turbo Tax online for more than 20 years. Turbo Tax, after all that time, still remains the easiest and most reliable tax service to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but not free
on January 18, 2026
Posted by: brokeagainn26
from Pennsylvania
don't expect free, as it always finds a way to make you up-grade, even with 1 simple w-2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 18, 2026
Posted by: Rob8316
from Florida
It was made easy to understand what was needed to do my taxes correctly
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Don1Z
from FL
Fast and efficient service took me about an hour with one W-2
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com