Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 18, 2026
Posted by: nesco1985
from iowa
it was fast and easy able to enjoy doing taxes thansk
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works
on January 18, 2026
Posted by: Mmooo
from OR
Not happy with all the new charges. I used to be able to "do it myself" for free,but now there's even charges for that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 18, 2026
Posted by: MoneyD
from CA
Easy to use. Self explanatory, great tips and suggestions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Theymademe
from Washingtom
Used for years great super quick the fees have gotten higher though
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast, easy
on January 18, 2026
Posted by: DeeeeT
from California
did the whole process alone and it was fast and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 18, 2026
Posted by: LindseyJ 85
from Illinois
Turbo Tax is so easy and gets easier every year since I don’t have to dig out paperwork. All my info is right there secured in the app. It literally takes me less than 30 minutes to file my tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on January 18, 2026
Posted by: Rich02pb
from Tucson az
It was fast real, helpful, not hard to understand and got more on my return than I would with h.And r
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on January 18, 2026
Posted by: 1234568954
from mi
its ok. kind of expensive for doing my own taxes but what can you do.
Written by a customer while visiting turbotax.intuit.com