Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax was easy
on January 18, 2026
Posted by: Salary
from Ga
TurboTax was very easy quick and efficient Answered all my questions and made understanding this tax preparation successful
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on January 18, 2026
Posted by: DWreck11
from OH
Tons of hidden fees when selecting the free option. I hope their lawyers know what "soft selling" is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Streamlined!
on January 18, 2026
Posted by: SgtOwens
from MA
Turbo Tax makes doing my taxes so streamlined and the checks make me confident everything is entered accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has Been Good to Me
on January 18, 2026
Posted by: Chell Ell
from Texas
I've used TurboTax for years now, and I will say, I get the most back using this platform. I have tried a few others, and I always find myself coming back to TT every time. LoL I trust this platform, they save my info from previous years, which helps with a multitude of things! i.e., comparing prev. yr. Tax info, what changes have happened year-to-year, and access to any docs I may need, etc.) I find comfort in knowing that I can come back at any time throughout the year to make changes, update info, amend my return, and even consult an expert and receive guidance while I'm doing my taxes and anytime thereafter, if need be. The features they have added are a bonus, especially the option to get my refund faster ;). I have recommended that my daughter now use TT because it's the most accurate, reliable, and safest platform out there. I will continue to use TT for years to come. Thank you for always making sure I get the most out of my refund.
Michelle E.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME!
on January 18, 2026
Posted by: angela_wssn
from Texas
I have used TurboTax the past few years and it is very helpful. I used a Live Expert and the experience was great and very useful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is a life saver!
on January 18, 2026
Posted by: EASportzlo
from North Carolina
You can really save money learning how to complete your own taxes, it comes out way better, you gain knowledge and you SAVE. I have been filing my own with Turbo since I was 17. I never regret it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super easy!
on January 18, 2026
Posted by: Rickey19951227
from illinois
super easy to use, quick and compt and gets the job done with eaze even for first timers
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks.
on January 18, 2026
Posted by: Marissa 05
from AZ
Turbo tax has always been great with guidance throughout the taxes, accuaracy of the amounts and answereing any questions we may have. I like it because it it user freindly. The only thing I have difficult with is the rates have gone up like everything else.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com