Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Another Successful year!
on January 18, 2026
Posted by: EV246
from PA
Overall, it was another easy experience. Very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is great!
on January 18, 2026
Posted by: Abr14
from nc
Very pleasant experience! Would recomend to all friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Samantha is awesome!!
on January 18, 2026
Posted by: jes0605
from Pennsylvania
absolute top notch customer service with rep Samantha. She was so very helpful getting me through this for the first time as I was nervous and a bit lost a times. Can not thank her enough!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 18, 2026
Posted by: Allthenicknames222
from Colorado
always easy, quick and clean. review too short, review too short, review too short
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 18, 2026
Posted by: lambeth80
from texas
i am very pleased always when using Turbo Tax! It is so easy and quick to do my return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
t tax
on January 18, 2026
Posted by: The Williams Family 84
from texas
easy to use. great format. I will continue to use this product as long as it is available.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on January 18, 2026
Posted by: RasenFlea
from Texas
turbotax is easy to use, accurate, and a great tool for those who just need to get the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Charge
on January 18, 2026
Posted by: Womb24
from Virginia
TurboTax charges entirely too much for people who self-prepare their taxes. What should be a simple, affordable process turns into constant upselling and unnecessary fees. If you’re doing your own taxes, the pricing feels excessive and unjustified.
Written by a customer while visiting turbotax.intuit.com