Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax
on January 18, 2026
Posted by: rfmon
from nyc
turbo tax is easy to use and very convenient thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
$$$$$
on January 18, 2026
Posted by: arayl713
from TX
Every time you turn around you're charged for something!! Forced to use the "deluxe DIY" package to do the same thing I can use it for free, then charges you 40$ extra to pay for that. Ridiculous. I'd rather spend 89$ elsewhere and have them done professionally. The "chat bot" is also no help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 18, 2026
Posted by: Anonymous
from oregon
reffered by friends and am loving the website. very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 18, 2026
Posted by: houseoffive
from meadville,pa
easy. fast, Awesome, Can't complain. done in minutes. i dont have to go nowhere but my laptop.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my experience
on January 18, 2026
Posted by: jeff1234567891012345
from west Virginia
As always, I enjoy the ease with which Turbo tax makes it to file your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on January 18, 2026
Posted by: Mike Tash
from Florida
Very easy to Navigate, Got done quicker this time around than last year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is NOT awesome
on January 18, 2026
Posted by: Turbo Tax is crappy
from Kentucky
I didn't appreciate being told it was "Free filing" but then charged for both state and federal taxes though I was under the amount exceeded to receive free. Also after paying for filing THEN you charge me for doing direct deposit. I will NOT be using Turbo Tax next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 18, 2026
Posted by: TomW1969
from Nevada
It was awesome, fast, and easy. All of the uploading capabilities were really good to use, making it so easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com