Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Service
on January 18, 2026
Posted by: MAT 05
from AL
Turbo Tax was easy to navigate and understand each step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Quick if you have a simple return,
on January 18, 2026
Posted by: Embedded_Journalist
from WA
Fast. Accurate. Easy-Peasey. I have a simple return, so it's adequate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased Customer
on January 18, 2026
Posted by: Vanna99
from TX
I like filing with Turbo Tax because it is very user friendly due to the suggestions and tips that it gives. I would totally recommend and have recommended this to other people.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Ken de Mexico
from Texas
Everything was professional and done quickly and all for a low price
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 18, 2026
Posted by: personal income
from Texas
it was easy, quick, and understandable. Have been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on January 18, 2026
Posted by: Ger mc
from IL
Turbo tax was easy to use, quick, saves data from previous year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO IS AWESOME
on January 18, 2026
Posted by: FLYTE DRIP
from GA
DID ON MY OWN. IT WAS VERY EASY AND FAST I WOULD RECOMMMEND TO ANYONE
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on January 18, 2026
Posted by: mike9721
from Pennsylvania,Pa
You guys charge me 80 dollars for me to do my own taxes and then charge me 40 more to take it out of my refund I will not be using again next year
Written by a customer while visiting turbotax.intuit.com