Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,481 Reviews)
Open Ratings Snapshot
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbotax is great
on January 18, 2026
Posted by: cjbom
from ARK
love this site very self explanatory and done in no time
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is easiest way to file
on January 18, 2026
Posted by: Vicki1963
from 2147 Canyon Lake Drive
easy to file, turbo tax walks you through the whole process
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy
on January 18, 2026
Posted by: heyheymomma
from Woodstock, ga
Simple and easy experience! Highly recommend. The prompts were thorough and walked me through every step
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I have been using turbo tax for years great!
on January 18, 2026
Posted by: SR1989
from Rhode island
I have been using turbo tax for years and they are a great servicen never fails me.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is so easy to use
on January 18, 2026
Posted by: Allison2242
from Conroe, TX
Every year it gets easier and easier. Ty! Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use!
on January 18, 2026
Posted by: ZLMom
from ohio
Fast and easy to use. I recommend the service that stores your information from last year. It only took 22 minutes to file my taxes! Questions and answers in the margins are very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy!
on January 18, 2026
Posted by: Spdymach3
from Wisconsin
They make it easy. I was unsure about the no tax on over time file for the year 2025 but they explained it well and made it easy on how to add it up.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo
on January 18, 2026
Posted by: Zackery97
from tn
good experience. easy to use, Able to get help when needed
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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