Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love Turbo Tax!
on January 18, 2026
Posted by: Sydne1213
from Texas
I love Turbo Tax! IT has allowed me to complete my own taxes every year without needing to hire someone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MADE
on January 18, 2026
Posted by: FORCED REVIEW 2026
from IN
So Easy but then they ruined it by forcing a review.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Seamless!
on January 18, 2026
Posted by: Mjane2777
from Arizona, AZ
Absolutely seamless! End to end easy to use helpful with any questions. Best way to file!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy!
on January 18, 2026
Posted by: Imdone51
from SC
Better then making an appt and sitting in an office for hours. It's a lot less expensive too!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 18, 2026
Posted by: LeahArnesen
from CT
I love Turbo tax I don't know what I would do without it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to do.
on January 18, 2026
Posted by: Dawn NY
from sc
It was easy to fill in my info
and i enjoyed doing it myself.
and i enjoyed doing it myself.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy filing
on January 18, 2026
Posted by: stew81
from indiana
It was easy and I got any help I needed to complete everything the right way.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBOTAX is pretty good
on January 18, 2026
Posted by: BRAD 2026
from Oklahoma
Like the fact that Turbotax carries over your W2. Also, carries Previous Tax Returns. A little complicated on the HSA Information. Also, State Income Tax you'll need a form.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com