Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I've been using Turbo Tax for years
on January 18, 2026
Posted by: altonr1968
from Colorado
Turbo Tax is Great for me; I have been using turbo tax for years without any problems, Turbo Tax has been a life saver for me, when it comes to doing my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is great
on January 18, 2026
Posted by: Sweet Margaret
from Pa
turbo is self explanatory easy to use some of the language could be a little more understandable
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy to use. Highly recommend.
on January 18, 2026
Posted by: MerTheGreat
from TX
Very easy to use. Didn't need to talk to anyone, it was that easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return 2025
on January 18, 2026
Posted by: Karlita80
from 10600 Southdown trace trail, apartamento 708
Love the simple process and the explanations along the way
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This site is very easy and helpful
on January 18, 2026
Posted by: Alex246
from NC
This was my first time filing my own taxes. This site made it so easy to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 18, 2026
Posted by: essay82
from savannah ga
great experience, would recommend to others again. very fast
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as always
on January 18, 2026
Posted by: lukilyirish
from sc
Always easy and comfortable. Nice to get it all in early and information transferring makes it faster. Ready to answer questions and never misses in accuracy of refunds.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10
on January 18, 2026
Posted by: Dle1630
from 425 Fox Run Cir
Super easy, very affordable. second time doing my own taxes and i don't regret using this platform at all. The tax transfer was spot on. Very compatible with my jobs platform for transferring over. Easy navigation. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com