Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
This will be my last use
on January 18, 2026
Posted by: Ov3RiT
from Nevada
If it wasnt for my habitual routine I wouldnt use it. Im sick of every click and every other page being some Misguided or trap like method of forcing you to pay for something or think you need to pay for something. "Do it yourself its free" ,"Free is 79$ with 39$ off so now its 40$", "Pay with refund? Thats another 40$ on top of the 40$ for filling the free version" "Want it straight to your bank? Thats another 35$ fee"I think this may just be my last time using the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: UHKW
from IN
Was easy to use……………………………………………………..,…………………………..
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
still confusing
on January 18, 2026
Posted by: Mawi47
from Cleveland Ohio
still confusion when it comes to knowing more knowledge about overtime
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on January 18, 2026
Posted by: wen2025
from Washington state
Used it for years. Makes it so easy to do your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: Fifty11
from texas
Easy step by step instructions. Highly recommend. Also no high fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy
on January 18, 2026
Posted by: Tmurr22
from 925 E. Weldon Ave.
Very easy to use. I liked that I was able to auto-input all of my info
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's ok
on January 18, 2026
Posted by: Tinman91
from Indiana, IN
do better, this whole thing was not all that helpful..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 18, 2026
Posted by: daws0420
from nj
very good sigtde and always gets me a lot of money
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com