Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME
on April 12, 2026
Posted by: TONY101556
from CALIFORNIA
I NOTICED THAT THE TURBO TAX IS THE MOST ECONOMICAL, EASY AND HELPFUL
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use
on April 12, 2026
Posted by: IRSEASY1
from California
First time user long time observer of turbo tax. This system is easy, fast, and fun to use. The directions are easy to understand and the help section give clear explanations.I'm glad I gave it a try.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like Turbotax
on April 12, 2026
Posted by: Ellie2059
from Florida
Great product. Sometimes doesn’t save information and you have to retype it in. Otherwise helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not as smooth as in past
on April 12, 2026
Posted by: what is left
from Utah
It was not so great this year. Not smooth. Seemed disjointed. But ok
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great way to file
on April 11, 2026
Posted by: paulap513
from ohio
it was easy to follow and do myself at home.....................
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax25
on April 11, 2026
Posted by: Master Chiefs Wife
from California
Susan from customer service is outstanding! She is patient, kind. understanding, and absolutely professional!
She is an angel.
She is an angel.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They were great
on April 11, 2026
Posted by: Chudney
from Fl
Had a problem they corrected it I love the service experience was excellent
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
yeah this is so predatory
on April 11, 2026
Posted by: toookmymoney
from CO
This sucked, get it cheaper. I am not returning. best,
Written by a customer while visiting turbotax.intuit.com