Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on January 19, 2026
Posted by: thirstykirsty
from 600 East Madison Street
i like the easy guidance and do it yourself. it makes it so easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Filing taxes should be free
on January 19, 2026
Posted by: Global Citizen
from Miami, Fl
Filing taxes should be free. There should be no reason filing taxes should cost over 100 dollars.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 19, 2026
Posted by: DALE988
from NEBRASKA
it was very smooth experience! i really enjoyed it!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Moperfect17
from Wa
Easy and fast. Helped me very quickly get my taxes done
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its awsome
on January 19, 2026
Posted by: Kat 185
from FC
easy to use. I have used it for many years and never had a problem.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why you should use TurboTax!
on January 19, 2026
Posted by: CLB5723
from Iowa
There was plenty of guidance making it much easier to file my taxes.
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Took longer to complete
on January 19, 2026
Posted by: Ida r
from 602 Porter RD,
Took longer than ever before. Confusing this year but I got it done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on January 19, 2026
Posted by: Tpolidora
from Paradise California
It was okay thought it was free but it isn’t ………..
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com