Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Fees not explained
on January 18, 2026
Posted by: Claud0323
from 4480 Secretariat Ct
Fees at end were a surprise. Money grab. Was not explained.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 18, 2026
Posted by: tricke
from maryland
very helpful very satisfied and lots of tools to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 18, 2026
Posted by: LizzyBeth97
from Virginia
It is a good reliable product that has always gotten the job done
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Fan!
on January 18, 2026
Posted by: BRODY B
from PENNSYLVANIA
I have been using Turbo Tax for a long time and I trust their service to make me happy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 18, 2026
Posted by: MAT 05
from AL
Turbo Tax was easy to navigate and understand each step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Quick if you have a simple return,
on January 18, 2026
Posted by: Embedded_Journalist
from WA
Fast. Accurate. Easy-Peasey. I have a simple return, so it's adequate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased Customer
on January 18, 2026
Posted by: Vanna99
from TX
I like filing with Turbo Tax because it is very user friendly due to the suggestions and tips that it gives. I would totally recommend and have recommended this to other people.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Ken de Mexico
from Texas
Everything was professional and done quickly and all for a low price
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com