Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple easy product
on January 19, 2026
Posted by: r1Didi3
from Pa
Quick and easy to use. Never had any issues have been using the product for almost 20yrs.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 19, 2026
Posted by: Cooperthebeast
from Eatonton, GA
instructions ae very easy to follow! Super fast and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Guidance!
on January 19, 2026
Posted by: SuzieQue70
from North Carolina
I made a mistake on my tax return and the Tax Expert I spoke with was excellent. He was able to research my mistake. He offered multiple ways for me to correct my error. I did what he was and my error was corrected allowing me to receive the refund I was owed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to file taxes
on January 19, 2026
Posted by: welchris
from LA
It was quick and easy even if you didn't have an actual person to speak with during the process. The guidance and explanation for items I wasn't certain of made it really fast to file my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT IS EASY
on January 19, 2026
Posted by: ASH55p
from new york
love it i think the site is very helpful and explains each part very easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax the way to Go
on January 19, 2026
Posted by: Dawnder
from Ga
Very easy to use and understand glad there is help available if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience!
on January 19, 2026
Posted by: kcdigi
from AL
Easy Process. Easy to navigate. Worth the money spent.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy breezy
on January 19, 2026
Posted by: Jannette1982
from Virginia
This program is easy to navigate and a breeze!! Highly recommended !
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com