Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks for keeping it simple!
on January 18, 2026
Posted by: AllOmni
from OH,Ohio
Thank you TurboTax for keeping it simple and swiftly, efficient!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 18, 2026
Posted by: DestG25
from Texas
Turbo tax was quick and easy. Will be using Everytime
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
unhappy with changes
on January 18, 2026
Posted by: this is sooo stupid
from utah
every year has been good to file but this one.....
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on January 18, 2026
Posted by: jesramz86
from Texas
This is my first time filing on my own. it was really simple and it made sure I was entering everything accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Kyron15
from Texas
Was very easy to use. Was very accurate and gave me exact instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Impressed
on January 18, 2026
Posted by: SDS taxes
from Ohio
I've used Turbo Tax for several years now and have always been satisfied with them. This year is the first time that I am disappointed in the service. The more you help the more you charge and before you know it your refund is gone. I remember when another tax service got in a lot of trouble for scamming people out of their money. I hope this isn't the case with Turbo Tax because I really enjoy being able to do my taxes through you, but I have done them by paper, and I would go back if it were found out that you are over charging people out of their hard-earned money!!!!! The young lady that helped me tried to explain the charges, but when she calculated everything her total was different than what was listed on the tax review page. Oh well what are you going to do, you know people will pay because they need the money. And you guys get paid either way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on January 18, 2026
Posted by: Kingtj3608
from Indiana
It worth your time I got it done faster than last year so that was great for me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Very Helpful!
on January 18, 2026
Posted by: Carady72
from Oklahoma
Turbo tax online is accurate, thorough, and walks you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com