Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 18, 2026
Posted by: evoskie
from California
TurboTax is so easy to use. They make it so easy for someone simple like me to do.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 18, 2026
Posted by: Steveanthony6
from Texas
TurboTax was quick and easy! Very informative and helpful through the entire process!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so helpful!
on January 18, 2026
Posted by: Bri1118
from South Carolina, SC
Quick, easy, lots of tips to help you! One of my first times filing without my mom, I feel like TurboTax made everything super understandable and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Rubi70
from Texas
Super easy, no stress, to the point. It is super comfortable,
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This will be my last use
on January 18, 2026
Posted by: Ov3RiT
from Nevada
If it wasnt for my habitual routine I wouldnt use it. Im sick of every click and every other page being some Misguided or trap like method of forcing you to pay for something or think you need to pay for something. "Do it yourself its free" ,"Free is 79$ with 39$ off so now its 40$", "Pay with refund? Thats another 40$ on top of the 40$ for filling the free version" "Want it straight to your bank? Thats another 35$ fee"I think this may just be my last time using the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: UHKW
from IN
Was easy to use……………………………………………………..,…………………………..
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
still confusing
on January 18, 2026
Posted by: Mawi47
from Cleveland Ohio
still confusion when it comes to knowing more knowledge about overtime
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on January 18, 2026
Posted by: wen2025
from Washington state
Used it for years. Makes it so easy to do your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com