Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Never again!
on January 19, 2026
Posted by: Never will I ever
from Oklahoma
Turbo tax would not let me do a free return because of some Medicare tax form. After I paid for the form to be completed and Turbo tax got my money they simply just filed my taxes the way I always have in the past. this is my last time using this form. I could have bought FOOD with that $88!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use.
on January 19, 2026
Posted by: Barb426
from Florida
Takes you step by step. I finished in under an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Going
on January 19, 2026
Posted by: Iraniam2
from Nevada
I've been doing my taxes over 8 years or more with turbo tax. It always been the same and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 19, 2026
Posted by: middy2409
from paden,ok
it’s awesome that yall helped me out & thank you so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy process
on January 19, 2026
Posted by: mds1962
from NC
very user friendly and will see you next year. thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 19, 2026
Posted by: Kate7282929393
from Georgia
Amazing and easy very convient couldn’t ask for a easier process definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year of Turbo Tax
on January 19, 2026
Posted by: MrEon6908
from Maryland
Another year with Turbo Tax. It's a decently built service that doesn't take too long to navigate. And as far as I can tell, it is accurate, so I don't have too many issues with it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fun and easy to use
on January 19, 2026
Posted by: ckmundorff
from NY
Great experience and fun and easy to use. I would recommend for anyone who is doing their own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com