Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 19, 2026
Posted by: dolphinhath
from Texas
very easy to work with....................................................................................................................................................................
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
EASY AND FAST! THANK YOU TURBO TAX FOR ALL YOUR HELP.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
The program was easy to use. It took everything step by step and additional information on different topics that clarified questions I had
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
its really easy to use for normal filing in my case married and jointly non itemized. help is available if you need it but the search feature can answer most of your questions for you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
It was easy to navigate and did great job explaining what certain items meant. However the prices were too high urging filer to pay fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
It’s hard sometimes but itbhelps to give you a guise for your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.