Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
one year to recover from this experience
on April 12, 2026
Posted by: Mr Valdes
from MD
THE PROCESS IS AS CONFUSING confusing AS EVERY YEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes25
on April 12, 2026
Posted by: Burton57
from Mi
Thanks for everything, everything went well with no issues at all
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Never asked me for estimated pyaments
on April 12, 2026
Posted by: oosh
from maryland
Initial pass skipped adding estimated tax payments made in 2025. I had to catch that and then go back and figure out how to add them and recalculate everything. None of that was easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy but too many hidden fees
on April 12, 2026
Posted by: Nross2
from Colorado
I like that it is efficient and easy, but they force extra charges on you for no reason a lot of the time. They advertise it as free and then nickel and dime you for every little thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT FREE
on April 12, 2026
Posted by: Unhappy202520
from Colorado
Free filing and then I had to spend $143.00. Not as advertised!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on April 12, 2026
Posted by: GrammyPABKE
from IN
Quick and easy. If I don't understand something I can ask questions or look it up.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on April 12, 2026
Posted by: HerbO123
from PA
Great experience fast and easy to use. Can't wait till next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 12, 2026
Posted by: BigWill99
from California
its fast and easy to use, good deal. I have used turbo tax for over 20 years and am happy with it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com