Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
IT IS EASY
on January 19, 2026
Posted by: ASH55p
from new york
love it i think the site is very helpful and explains each part very easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax the way to Go
on January 19, 2026
Posted by: Dawnder
from Ga
Very easy to use and understand glad there is help available if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience!
on January 19, 2026
Posted by: kcdigi
from AL
Easy Process. Easy to navigate. Worth the money spent.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy breezy
on January 19, 2026
Posted by: Jannette1982
from Virginia
This program is easy to navigate and a breeze!! Highly recommended !
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Dishonest about the fees charged for tax prep
on January 19, 2026
Posted by: StillFrustrated2
from PA
Each year I select the free option for preparing my taxes. At each stage of prepar I am sure the indicate that I want to continue without additional assistance or cost and somehow at the end I am still charged the $49 tax preperation fee and each year I have to call to complain. I use your software for convenience but this will be last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on January 19, 2026
Posted by: MEEE4
from FL
This was the first time I have used Turbo Tax and I will be using it again
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SIMPLE
on January 19, 2026
Posted by: Kris 56
from WV
Filing your taxes on Turbo Tax is easy, quick and simple.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST
on January 19, 2026
Posted by: mlm13
from West Virginia
Very easy to do business with. I always recommend Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com