Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax IS awesome
on January 19, 2026
Posted by: KimiG102482
from Nevada
I had a great experience with a lady who helped me via phone call
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Website was easy to use. Picked up data from last
on January 19, 2026
Posted by: 2026 Taxes
from TN
Website was easy to use. Picked up data from last year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was fast and easy
on January 19, 2026
Posted by: Brooke111896
from North Carolina
I have used turbo for at least 10 years now. I love it. It is always my go to come time to file taxes. It is quick and easy, I am always down within an hour and ready to see my return process. I always suggest it to new tax filers that I meet.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Smooth process
on January 19, 2026
Posted by: Justincm33
from Indiana
Process of filing taxes is always stressful and can be very confusing. But the layout of the site and the step by step process makes me feel better that I am doing it right. And if I'm not the site will let me know.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 19, 2026
Posted by: Smith6233
from SC
Perfect! So easy fast and simple!!! Takes the stress out of doing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 19, 2026
Posted by: Carebear4218
from Colorado
My experience with TurboTax has been pleasant. It was fast easy and I had guidance every step of the way. The return was accurate. With the help of all of their features I was able to get my return done quicker than last year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on January 19, 2026
Posted by: MEOW123456
from TEXAS
very easy to file taxes and also very cheap everything went very smoothly and was very helpful with any questions or explaining I had
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 19, 2026
Posted by: Gedijoe
from missouri
it was fast and easy. We have used this service for several years now.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com