Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 19, 2026
Posted by: Karl with a K
from Louisiana
It was easy. Estimated 54 minutes. Was done in 25
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 19, 2026
Posted by: Becky1966
from Georgia
I've been using TurboTax online for years! TurboTax guides me through the return with ease and speed and accuracy. I will continue to use TurboTax online every year I have to file a return. Thanks TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on January 19, 2026
Posted by: Ashley86999233
from FL
great, easy to use. really enjoy doing this by myself every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 19, 2026
Posted by: Amused702
from Nevada
Quick and easy! Been using it for many years. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 19, 2026
Posted by: Countryman20026
from MN
It was so easy and fast to use!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is your best friend
on January 19, 2026
Posted by: Kenmarty
from IL
Everything smoothly. Easy to do. Recommend Turbo Tax to friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 19, 2026
Posted by: Anonymous
from Virginia, unfortunately
excellent program. very user friendly, I will use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My last time using turboTax
on January 19, 2026
Posted by: KevU00
from Oklahoma
Every year it takes longer and longer, it used to only take between 5 to 10 minutes to do your taxes now it takes between 30 minutes to an hour to fully complete not only that every year my refunds with TurboTax gets lower and every year there are more fees that they take out For TurboTax now I am only getting $58 back when I used to get thousands of dollars back.
Written by a customer while visiting turbotax.intuit.com