Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY TO UNDERSTAND
on January 19, 2026
Posted by: BETTY4848
from TEXAS
EASY TO USE I HAVE NO PROBLEMS DOING MY TAXES. WILL USE AGAIN NEXT YEAR.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy. Thank you
on January 19, 2026
Posted by: Kcarson710
from California
Easy to use. Done in less than an hour. Very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pretty good
on January 19, 2026
Posted by: Nick2799
from Fl
Its ok a few things to fix and my refund makes no sense but it's cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome!
on January 19, 2026
Posted by: Anonymous
from California
Great experience, very helpful, clearly understood, and very professional.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 19, 2026
Posted by: BoyMomeee
from Indiana
When I filed on a laptop it was much easier than the app, I had to get assistance from a representative, but Nakeina stayed on the phone with me the entire time and helped me with the issue I was having.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax every year
on January 19, 2026
Posted by: jourdie15
from North Carolina
love turbo tax will use it again and again every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go.
on January 19, 2026
Posted by: RockyWayne2017
from Texas
I have used Turbo Tax for a few years now. Works out well for me. Very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes taxes easy and stress free
on January 19, 2026
Posted by: Renzix
from Iowa
Easy to use and follow! Made filing my taxes simple and straight forward with little to no effort needed. Everything transfered from the w2 into the app accurately. And the description of the tax breaks were a very helpful feature! Happy to have used it for the past 5 years and still planning on using it for the foreseeable future!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com