Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 19, 2026
Posted by: middy2409
from paden,ok
it’s awesome that yall helped me out & thank you so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy process
on January 19, 2026
Posted by: mds1962
from NC
very user friendly and will see you next year. thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 19, 2026
Posted by: Kate7282929393
from Georgia
Amazing and easy very convient couldn’t ask for a easier process definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year of Turbo Tax
on January 19, 2026
Posted by: MrEon6908
from Maryland
Another year with Turbo Tax. It's a decently built service that doesn't take too long to navigate. And as far as I can tell, it is accurate, so I don't have too many issues with it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fun and easy to use
on January 19, 2026
Posted by: ckmundorff
from NY
Great experience and fun and easy to use. I would recommend for anyone who is doing their own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy and reliable
on January 19, 2026
Posted by: Rome 42
from south carolina
I use turbo tax every year. its easy and reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lots of surprise fees at the end! Not happy.
on January 19, 2026
Posted by: RudyTri
from Florida
I love the simplicity of TurboTax, I use it every year, but I feel they need to be transparent upfront so middle class income earners like myself aren't feeling upset at the end of filing. I chose the cheapest option for $49, then by the end it ended up taking $125 because of all of these nonsensical fees. Just be upfront so we're not left surprised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 19, 2026
Posted by: AmberRae242
from Georgia
Always so easy and time efficient, would not think of filing any other way!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com