Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,413 Reviews)
Open Ratings Snapshot
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
TurboTax is alright
on January 19, 2026
Posted by: bizarro1975
from Indiana
It was easy to use and easy to file I use TurboTax every time I file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Been using for years...
on January 19, 2026
Posted by: obey_ecm
from Erie, PA
I've been using Turbo Tax for nearly a decade and it's always been easy to use and helpful when I need things explained or where to find the information needed.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
too much money
on January 19, 2026
Posted by: Anonymous
from Missouri MO
I don't understand why I had to purchase deluxe for no payment and no refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love turbo tax!
on January 19, 2026
Posted by: Anonymous
from Alabama
Easy. I enjoy turbo tax because its features make filing my taxes quick and simple.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fart
on January 19, 2026
Posted by: frankietron
from RI
GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is great
on January 19, 2026
Posted by: dolphinhath
from Texas
very easy to work with....................................................................................................................................................................
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EASY
on January 19, 2026
Posted by: Anonymous
from NEW JERSY
EASY AND FAST! THANK YOU TURBO TAX FOR ALL YOUR HELP.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Easy to Use
on January 19, 2026
Posted by: katers88
from Wisconsin
The program was easy to use. It took everything step by step and additional information on different topics that clarified questions I had
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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