Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy program
on January 19, 2026
Posted by: kerpow5
from ohio
ease of use and doesnt take too long. its easy to use the guided interface.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love IT!
on January 19, 2026
Posted by: Duulina
from California
So easy to use. Each year that I have used Turbo Tax it continues to be the easiest to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and efficient!
on January 19, 2026
Posted by: 2Annie22
from WA
Have been using for years and it's easy and efficient!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 19, 2026
Posted by: kayb88
from louisiana
its a little pricey, but super easy so i guess its worth it
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is consistently great and dependable
on January 19, 2026
Posted by: ClintonLC
from Denton, TX
TurboTax makes it easy to upload required forms from all required fields of revenue and expenses. We have used them for years, started when they were free, and are comfortable with them even now that they charge haha. Great system to work with.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really good help
on January 19, 2026
Posted by: Ryandean
from MI
Reaĺ easy step through step. Very easy to follow the pages.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 19, 2026
Posted by: JJ Maxi
from Georgia
Using TurboTax is fast and easy. It guides me to each section of the page and I answered each question carefully.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 19, 2026
Posted by: BrianPrimmJr
from Louisiana
It is an awesome experience to file with TurboTax. They are always supper helpful and there for you if you need any help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com