Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Smooth Process
on April 12, 2026
Posted by: Salisha
from Houston, Tx
Easy to use. Been using Turbo Tax for last 10 years.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Didn't you get sued for this
on April 12, 2026
Posted by: Stormskat
from pa
pRICE tHERE IS NO REASON i SHOUL HAVE BEEN CHarged $193. Desktop is cheeper
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy lemon squeezy!
on April 12, 2026
Posted by: Dena412
from Pennsylvania
Easy to use, easy to follow instructions to understand where to enter everything.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not worth it
on April 12, 2026
Posted by: xo4r
from pa
I did not feel comfortable that I was doing things correctly and in the end I really didn't save much money by doing it myself. If I'd known before I started that I would be forced to upgrade price, I would not have started, but felt that I had too much time and info invested to back out. From now on I will pay a preparer for less that $25 more that this cost me.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Beware hidden fees
on April 12, 2026
Posted by: Nate3579
from Colorado
Way too many fees again. TurboTax did this a few years ago, too. They're all surprise fees as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
UI Sucks
on April 12, 2026
Posted by: WRM63
from IN
Desktop version is far superior UI. DO NOT LIKE ONLINE VERSION!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing painless
on April 12, 2026
Posted by: Happy client2
from APO AE
I've used Turbo Tax for most of my tax life. Each year the product gets better and better. I can't imagine going back to life without Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on April 12, 2026
Posted by: Iram05
from Illinois
It's was a lot easier than I expected. Preparation is the key for processing but turbo tax will walk you through every step.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com