Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes
on January 19, 2026
Posted by: Missy in Foley
from Alabama
Very easy to use, great explanation on instructions
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT2025
on January 19, 2026
Posted by: taffy8433
from Florida
Accuracy, compatibility, features, guidance and interface are great. Prices are my dislike.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on January 19, 2026
Posted by: krujames
from washington
WHILE NOT NECESSARILY FREE (FEES) THEY ARE NOT TOO BAD AND IT IS VERY EASY TO USE AND SIDE BAR HELPS WITH EXPLANATIONS AND TIPS.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to fill out
on January 19, 2026
Posted by: Britt2026
from tx
Easy to follow and fill out, bit pricey though- otherwise good
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 19, 2026
Posted by: Laur42
from Florida
TurboTax is fast and easy to use. They give helpful tips throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax IS awesome
on January 19, 2026
Posted by: KimiG102482
from Nevada
I had a great experience with a lady who helped me via phone call
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Website was easy to use. Picked up data from last
on January 19, 2026
Posted by: 2026 Taxes
from TN
Website was easy to use. Picked up data from last year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was fast and easy
on January 19, 2026
Posted by: Brooke111896
from North Carolina
I have used turbo for at least 10 years now. I love it. It is always my go to come time to file taxes. It is quick and easy, I am always down within an hour and ready to see my return process. I always suggest it to new tax filers that I meet.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com