Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,413 Reviews)
Open Ratings Snapshot
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbotax is great
on January 19, 2026
Posted by: Angelica089
from Florida
Turbo tax is easy convenient and helpful. I will continue to come back!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
It is okay for doing taxes
on January 19, 2026
Posted by: Levi1444
from Utah, Ut
This service is okay not to bad, taxes suck but they guide you through it.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nctax
on January 19, 2026
Posted by: Nick love 1
from Santa Fe Springs CA
i like fast and easy to file will use it next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
SNEAKY CHARGES
on January 19, 2026
Posted by: sassyone9
from PA
DON'T LIKE THE HIDDEN CHARGES SINCE I AM A SENIOR CITIZEN WITH A LIMITED INCOME
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
tt is awesome
on January 19, 2026
Posted by: gunit tax
from MA
awesome product makes it so easy to file on my own
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 19, 2026
Posted by: Bossycow18
from TX
Easy to complete. Thorough! Fast. Accurate! Trustworthy.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Awesome
on January 19, 2026
Posted by: Cashessfiness123
from kansas
Filed my taxes super Fast, Simple, Easy and Awesome
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love using Turbo Tax
on January 19, 2026
Posted by: CarrieJ82
from WI
Turbo Tax makes it so easy for me to file my returns! I love that a lot of my information is saved from the year before saving me time. I find the help tools very useful and informative. I know I am getting the most out of my tax refund.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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