Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Taxes
on January 19, 2026
Posted by: Turbo25089
from Florida
Ok it was just another year doing taxes. I just love this time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is unscrupulous and deceitful!
on January 19, 2026
Posted by: TRBOTX STINKS
from Pennsylvania
Scumbags. You try (multiple times) throughout the filing process to TRICK people into giving consent for data gathering and you have successfully tricked multiple people at the VERY END of the return process by making it look like you are signing for your tax returns to be filed when, in fact, you are being tricked ONE LAST TIME to give consent and HUGE SUPRISE, once you have been tricked, there is no way to REVOKE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
STeve
on January 19, 2026
Posted by: Jirgl
from California
it was good just didn't like that it didn't give us our refund for Solar/battery/back-up
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 19, 2026
Posted by: judy190
from florida
was good.............................................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Easy.
on January 19, 2026
Posted by: Keith 123456789
from 2854 W. Cholla St.
Everything was overall great. Fast and easy to complete. The process became a little redundant as the process went on near the end. I don't care for these required steps and that you require a nick name.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
great
on January 19, 2026
Posted by: l von
from maryland
everything was easy to do followed instruction very carefully so that made it very easy for me to do so now I can expect a refund soon
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Easiest Tax platform in the US.
on January 19, 2026
Posted by: Benson66
from TN.
So easy to work with, I used to pay $700 dollars to get my taxes done. Not Anymore!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is pretty good!
on January 19, 2026
Posted by: DayDaciey
from Atlanta, GA
Very good experience, make sure to look over everything & take your time. Pay for an expert, If needed!
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com