Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on January 19, 2026
Posted by: kayb88
from louisiana
its a little pricey, but super easy so i guess its worth it
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is consistently great and dependable
on January 19, 2026
Posted by: ClintonLC
from Denton, TX
TurboTax makes it easy to upload required forms from all required fields of revenue and expenses. We have used them for years, started when they were free, and are comfortable with them even now that they charge haha. Great system to work with.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really good help
on January 19, 2026
Posted by: Ryandean
from MI
Reaĺ easy step through step. Very easy to follow the pages.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 19, 2026
Posted by: JJ Maxi
from Georgia
Using TurboTax is fast and easy. It guides me to each section of the page and I answered each question carefully.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 19, 2026
Posted by: BrianPrimmJr
from Louisiana
It is an awesome experience to file with TurboTax. They are always supper helpful and there for you if you need any help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job!
on January 19, 2026
Posted by: Ahuff81
from Dallas, georgia
Great! Very east to use! Will not use another program!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Na
on January 19, 2026
Posted by: Anonymous
from KY
Great experience cool awesome love it and it was neat
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs Review and clarity of what the charges are
on January 19, 2026
Posted by: KMDaniels
from Colorado
was charged for a federal return, which was 0 income and 0 return and was not aware of the charge of $48 when it only asked for $40 for the state return
Written by a customer while visiting turbotax.intuit.com