Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,480 Reviews)
Rating breakdown 87,480 reviews
5 Stars
64,960
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy!
on January 19, 2026
Posted by: inoidzervitall
from ca
Very easy to use. Makes filing taxes much more tolerable.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Help
on January 19, 2026
Posted by: DEBRASPANKY
from Indiana
Great help stopped me whenever they see a mistake so i could correct it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
shady
on January 19, 2026
Posted by: turbotaxsux111111111
from 4201 E Monte Vista Dr APT. D203
its never free you were going to charge me 64 for payment then you charged me 100+ from my return you guys are say
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ehh
on January 19, 2026
Posted by: jenniferrrrrrr
from montana
said free was its most defiantly not free had to pay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job !
on January 19, 2026
Posted by: MEMUAG
from California
Thank you all for your help!!
God Bless all of Turbo Tax Personal!!
God Bless all of Turbo Tax Personal!!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peezy!
on January 19, 2026
Posted by: MDrost
from Mississippi
Very easy to file, always accurate, and get my returns quickly!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear your refund was processed so quickly! We appreciate you choosing TurboTax, and are glad we could meet your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 19, 2026
Posted by: CatrinaH
from WA
TurboTax is easy to use. Makes filing quick and painless in the comfort of your own home.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is very user friendly
on January 19, 2026
Posted by: Tissini
from Florida
Turbotax online is so user friendly. It walks you through all questions with ease.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com