Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is becoming worse each year
on January 19, 2026
Posted by: dont worry ab it
from wv
why do i have to pay still when i choose free filing????? What is the point in saying its free??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to uss
on January 19, 2026
Posted by: AmandaOZiggy22
from Ohio
Turbo tax is easy to use and fast. Turbo tax walks you through every step
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the BEST
on January 19, 2026
Posted by: specter101
from New York
I had a great experience; the online version far surpassed my desktop experience. GREAT
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on January 19, 2026
Posted by: Elle1029
from NJ
I have been using TurboTax for many years, I have found the program to be very user-friendly and appreciate the guidance when inputting information.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So easy!
on January 19, 2026
Posted by: Shayna0055
from Indiana
I did this in about 20 min which made everything so easy and it was great to be able to upload most of the information directly via PDF
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: KristinIos
from TX
Easy and quick, no problems with inputting. Time was about right.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was convenient and easy
on January 19, 2026
Posted by: Cmgws1987
from north dakota
first time using and it was self explained and very easy to use and i was confident with the outcome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 19, 2026
Posted by: manda2019
from NY
great experience with turbo tax will use them again
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com