Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is always fast, reliable, and accurate.
on January 19, 2026
Posted by: Anonymous
from NY
Amazing as always
I can always rely on their expertise and professionalism.
I can always rely on their expertise and professionalism.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE Turbo Tax
on January 19, 2026
Posted by: BB2025062421
from Mississippi
I love turbo tax. Turbo Tax makes filing your taxes so easy .
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy!
on January 19, 2026
Posted by: tittle35
from Florida
Turbo Tax makes filing easier and I appreciate that. The sidebars with guidance help and give you tips and I liked that.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is terrible
on January 19, 2026
Posted by: Janel1
from Elkhart IN
All these fees just to file is crazy. TurboTax used to be my favorite place to file. But next year I won’t be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 19, 2026
Posted by: kwiley1537
from virginia
use you every year and never dissappoint. thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
all good
on January 19, 2026
Posted by: taeast
from AK
all good. i will continue to use Turbo Tax for filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat customer
on January 19, 2026
Posted by: FunnyBunny05
from Arkansas
Ive used Turbo Tax for years now and have always been well pleased. I can easily use and access so many functions and was able to open a savings account.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well Done
on January 19, 2026
Posted by: ikey 76
from North Carolina
At first it was kind of iffy, however it worked out great!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com