Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good
on January 19, 2026
Posted by: judy190
from florida
was good.............................................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Easy.
on January 19, 2026
Posted by: Keith 123456789
from 2854 W. Cholla St.
Everything was overall great. Fast and easy to complete. The process became a little redundant as the process went on near the end. I don't care for these required steps and that you require a nick name.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
great
on January 19, 2026
Posted by: l von
from maryland
everything was easy to do followed instruction very carefully so that made it very easy for me to do so now I can expect a refund soon
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Easiest Tax platform in the US.
on January 19, 2026
Posted by: Benson66
from TN.
So easy to work with, I used to pay $700 dollars to get my taxes done. Not Anymore!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is pretty good!
on January 19, 2026
Posted by: DayDaciey
from Atlanta, GA
Very good experience, make sure to look over everything & take your time. Pay for an expert, If needed!
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on January 19, 2026
Posted by: Isthisoneopen
from Texas
easy to use and efficient for getting the job done.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Aimree
from Colorado
Turbo tax made it easy to ensure I entered everything properly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 19, 2026
Posted by: Hubby51
from oklahoma,OK
Very easy to follow and understand in filling my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com