Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 19, 2026
Posted by: Cheber1978
from California
Super easy to use and very accurate. Makes tax returns easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 19, 2026
Posted by: Nea1019
from Georgia, GA
Great service, helped me with filing. great great how is this too short
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was free
on January 19, 2026
Posted by: I like free stuff
from Ga
Free and worked. Only kept typing to reach the min
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Service is good. The fees get you
on January 19, 2026
Posted by: Jacquy28
from Pennsylvania
I feel like the services is good, but it gets you in a ton of fees in the end
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 19, 2026
Posted by: MelWild
from maryland
I use TurboTax every year to file and I wouldn't file any other way, their cheaper than their competitors. And make it easy every year!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes
on January 19, 2026
Posted by: Turbo25089
from Florida
Ok it was just another year doing taxes. I just love this time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is unscrupulous and deceitful!
on January 19, 2026
Posted by: TRBOTX STINKS
from Pennsylvania
Scumbags. You try (multiple times) throughout the filing process to TRICK people into giving consent for data gathering and you have successfully tricked multiple people at the VERY END of the return process by making it look like you are signing for your tax returns to be filed when, in fact, you are being tricked ONE LAST TIME to give consent and HUGE SUPRISE, once you have been tricked, there is no way to REVOKE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
STeve
on January 19, 2026
Posted by: Jirgl
from California
it was good just didn't like that it didn't give us our refund for Solar/battery/back-up
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com