Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Decent tool
on January 19, 2026
Posted by: Maklakiewicz
from TN
Pretty decent tool for the first, be able to fill my tax my self!!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is perfect!
on January 19, 2026
Posted by: Jooie22
from Arizona
Helped me complete it in 43 minutes! with my busy schedule it was so quick and easy.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 19, 2026
Posted by: Sidewinder777
from North Carolina
Turbo Tax is the best and accurate. Features are great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could do better
on January 19, 2026
Posted by: AnnastaZia4206
from louisiana
I have filed with turbotax for the last 10 or more years and only ever not recieved one return due to errors
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is good
on January 19, 2026
Posted by: Exceptionel
from MA
I have a good experience. It was easy to use. It looks like they were doing it for you.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 19, 2026
Posted by: inoidzervitall
from ca
Very easy to use. Makes filing taxes much more tolerable.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Help
on January 19, 2026
Posted by: DEBRASPANKY
from Indiana
Great help stopped me whenever they see a mistake so i could correct it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
shady
on January 19, 2026
Posted by: turbotaxsux111111111
from 4201 E Monte Vista Dr APT. D203
its never free you were going to charge me 64 for payment then you charged me 100+ from my return you guys are say
Written by a customer while visiting turbotax.intuit.com