Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax will always be my choice!
on January 19, 2026
Posted by: Anonymous
from Louisiana
Since the first year I have used Turbo Tax, it has made filing my taxes so much easier and I feel confident that I am getting the maximum deserved. My significant other has started filing his with Turbo Tax now as well after I have raved about it to him. Guidance is always offered, although I haven't felt the need to accept yet. Everything is accurate, and I'm always offered so many tax deductions, which helps me feel confident that if any of those issues do arise, I won't miss the chance to get those deductions.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK 2025 RETURN
on January 19, 2026
Posted by: GRDUNAWAY
from TN
I tried to file the 2025 return myself. Too complicated!!! Turbo Tax had me "out the door" with refund on the way in less than 20 minutes. Built on 2024 return. EXTREMELY accurate and EXTREMELY secure!
This year chose to use the "pay filing fee" approach. Should have chosen this route years ago.
This year chose to use the "pay filing fee" approach. Should have chosen this route years ago.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good !
on January 19, 2026
Posted by: Joel2598
from North Carolina
It was easy and quick, the one thing I don't understand is that I never payed before and this time is charging me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rules!
on January 19, 2026
Posted by: Desi D83
from Georgia
Turbo Tax takes the sting out of filing taxes. It's simple to use and lets me pick where I left off!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the best
on January 19, 2026
Posted by: britbrat1212
from oklahoma
It was amazing and simple i was able to file taxes withing 50 minutes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
thanks
on January 19, 2026
Posted by: turbotaxisascam111111
from FL
Stole half my return
writing extra characters for the limit. Extortion artists.
writing extra characters for the limit. Extortion artists.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peezy
on January 19, 2026
Posted by: Deez Newts
from Oregon
Fast and easy to use, would recommend A+++++++++++
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shopping around
on January 19, 2026
Posted by: AreYouActuallySerious
from MD
Last year I filed I noticed they tried to shove their purchases down my throat. This year I had no choice but to swallow. 4 ridiculous fees I’ve never encountered before. In a word, Hogwash
Written by a customer while visiting turbotax.intuit.com