Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Very Deceptive
on April 12, 2026
Posted by: CJ1270
from GA
I qualified for the free version but it wouldn't let me use it. I tried to use affiliate links for discounts and I never received a discount. The Fee's are way too much. I'm never using TurboTax again.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
exploitation
on April 12, 2026
Posted by: angrypatriot
from Illinois
I do not have a complex return. I am single, one source of income from my job, one state. that's it. and it still made me pay to upgrade to file with the deluxe version. this is the easiest tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT FREE
on April 12, 2026
Posted by: jsdoiuwaefodirfujv
from Texas
I do not think what I use is wroth the money you MAKE me pay after saying you are free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on April 12, 2026
Posted by: MilotheRotten
from Ohio
Turbotax was helpful in providing answers and easy-to-follow instructions for filing my federal and state taxes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 12, 2026
Posted by: ColoradoJanB
from Colorado
TurboTax provides easy-to-follow process! I am a returning customer and appreciate Intuit's expertise!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costs way more than thought
on April 12, 2026
Posted by: Kindle797
from Texas
Very Expensive but easy to use. You must trust the process and click forward but it did not apply the taxes I paid in already for unemployment
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 12, 2026
Posted by: JulSav
from Texarkana, AR
Super easy to understand. Makes things move smoothly. I am a long time user of Turbo Tax and I have never had any issues with it. I love how it can break down things for me to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy
on April 12, 2026
Posted by: srj444
from ky
was quick and easy. applied last years returns and blew through the questions.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com