Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,479 Reviews)
Rating breakdown 87,479 reviews
5 Stars
64,959
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 19, 2026
Posted by: Lehcar06
from South Carolina, SC
Quick and easy process, seamless and smooth for anyone to use.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best!!!
on January 19, 2026
Posted by: Dezikk
from WA
I have use TurboTax my entire life and I have never had any problems.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 19, 2026
Posted by: Bran1119
from FL
Easy to navigate and only took 30 minutes! I always file with TurboTax
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is helpful but getting pricey
on January 19, 2026
Posted by: Naeboo515
from North carolina
Helpful tool and love getting everything done quickly. but gets more expensive every year to use. I did go with turbo tax this year but the push To upgrade and add more to your bill has me considering another option next year for sure.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don’t second guess it!
on January 19, 2026
Posted by: TeeRae
from Montgomery Alabama
TurboTax made filing taxes simple and straightforward. Everything was clearly explained, and the process didn’t feel overwhelming at all. I’d definitely use it again.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
greatturbotax
on January 19, 2026
Posted by: gabe12042016
from ca
experience was great and easy very straight forward
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient
on January 19, 2026
Posted by: Joshb87
from wv
I've been using turbotax for years and I plan to use it as long as it stays reasonably priced and easy to use.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Janet Jackson Fan
on January 19, 2026
Posted by: JanetJacksonFan
from New York
Use it every year. Great. You guys should add a way to go back to various pages though. Its kind of hard to get back once you get to a certain point.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com