Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is awesomesauce!
on January 19, 2026
Posted by: mswlms
from tennessee
I use turbo tax every year and am always very satisfied with the results.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 19, 2026
Posted by: Mauricehen232400
from Tennessee
love turbo tax been using it for years and will continue to use in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 19, 2026
Posted by: baybieg
from Federal Way Washington
No I didn’t but I know they are knowledgeable. I. Will recommend to my friends and family.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved money & time using Turbo Tax!
on January 19, 2026
Posted by: Britt70
from North Carolina
Very user friendly and much less expensive than using a CPA.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jw
on January 19, 2026
Posted by: Jassy92
from 625 Lafayette St s
Easy to use very simple not much lrobke.s using this system
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
False Advertisement
on January 19, 2026
Posted by: Jwigley
from Texas
It was advertised that I could use turbotax for free, but when I went to file, I ended up paying more than $100 in fees to file. Furthermore, there was no way for me to avoid these fees. All in all, I am not impressed with this years version. Last year was great, but this year... not so much.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was amazing
on January 19, 2026
Posted by: Daniel D Texas
from Texas
Turbo tax was easy way to do my taxes I have been using a a different provider and paying almost $400 which is ridiculous
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for Turbo Tax
on January 19, 2026
Posted by: Mellyjohn
from Florida
Ms. Pat was a phenomenal assistant! She definitely showed exceptional care and concern and was willing to go back for us and help us navigate the process of filing for the first time online. She is the G.O.A.T to true customer service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com