Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy easy!
on January 19, 2026
Posted by: Tati4
from Nevada
Always have an easy quick time on turbobtax ! Definitely recommend for your tax needs.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less pain
on January 19, 2026
Posted by: EhvynB
from North Carolina
makes filing taxes easy and a little less painless
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 19, 2026
Posted by: squeakie1065
from SC
detailed step by step. Very easy to do and it goes over each step to ensure everything is correct/
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TOO EASY
on January 19, 2026
Posted by: KONPACHIRO
from CA
USING TURBO TAX IS STRAIGHT FORWARD AND EASY. I DONT HAVE ANY COMPLEX FILING ISSUES OR FORMS, SO I FINISH IN ABOUT 1 HOUR. TOO EASY AND BETTER THAN OVERPAYING FOR TAX PREPARER. IF YOU ARE FILING A BASIC RETURN, THIS IS THE WAY TO GO.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 19, 2026
Posted by: ShannonSimon
from Louisiana
I loved how easy it was step-by-step to file on my own
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
She was Awesome it was very very long but she ama
on January 19, 2026
Posted by: Dsuperdave
from IN
she was very wonderful and great to an awaccurate guidance awesome job but you so very much
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Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax bug
on January 19, 2026
Posted by: Spinster75
from Massachusetts
My last name is O’Brien….2 capital letters and an apostrophe…..huge problems trying to sign returns. Please fix or leave a message for the people with more than one capital letter and hyphenated or apostrophe’d names. Come on. It the freaking 2000’s. Nightmare dealing with it. Had to call your service representative to help. Finally figured it out. He was perplexed too!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
help
on January 19, 2026
Posted by: rissabri
from texas
sweet happy glad nices job well get it again and tell my friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com