Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,478 Reviews)
Rating breakdown 87,478 reviews
5 Stars
64,958
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too Expensive
on January 20, 2026
Posted by: Dani 333
from MI
I think the fees are way to high. $35 to direct deposit into my own account? That's crazy. I will definitely consider a different tax preparation for next year. Although the ease of filing is very nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The Best !!!
on January 20, 2026
Posted by: Chico Dallas
from Dallas, TX
Turbo Tax Online Deluxe is the best way to file your federal tax return.
It is easy and self-explanatory. I have used it for over 10 years.
It is easy and self-explanatory. I have used it for over 10 years.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its awesomw
on January 20, 2026
Posted by: jamie910
from 3213 Sandersville Rd
i like how it guides me through my taxes it was nice havin it
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice and simple!
on January 20, 2026
Posted by: Ace887643667
from Washington
Quick and easy, as well as simple explanations for anything that confuses you.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great!
on January 20, 2026
Posted by: minnie302
from Pennsylvania
I use turbo tax often and it always works great for me. It is detailed and asks a lot of questions to make sure I am getting the most out of it. Will be using again for next year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It great
on January 20, 2026
Posted by: Anonymous
from Missouri
it was a great experience with TurboTax for my first time on my own
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on January 20, 2026
Posted by: mrule97334
from Washington
very easy to understand and fill out and efile is easy
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
helpful
on January 20, 2026
Posted by: tcarrmom
from california
TurboTax was very convenient I was able to file but I had a few issues last year with it however It was pretty simple to correct. This year it took me about an hour to complete my Tax return and I'm hoping things go smoothly.
Written by a customer while visiting turbotax.intuit.com