Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
na
on January 19, 2026
Posted by: docrek
from tx
The interface is easy to use and very user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Exorbitant hidden fees!
on January 19, 2026
Posted by: Tiachelle
from Virginia
TurboTax has always been easy to use and my service of choice, but your fees have gotten ridiculous to the point that I will just pay someone to do mine next year as it costs the same (or less than Turbotax) without the hassle of doing it myself. The hidden fees are what is making me leave a 1-star review. Do better!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Tuebo Tax
on January 19, 2026
Posted by: Aimee1974
from Campbellsville, KY
The features that turbo tax offers is amazing. I've used them for the past 10 years and wouldn't thank about changing
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: Danggina
from Iowa
It was easy to file with Turbo Tax! I’ve used it before!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 19, 2026
Posted by: theyoungs21
from PA
Been using for years now. Easy to understand walk through and to go back to areas you are unsure of. Every year has been accurate so far. The price has been fair.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Be honest
on January 19, 2026
Posted by: DeeH11
from North Carolina
Not too honest about the "free" aspect of the charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's awesome
on January 19, 2026
Posted by: Katy1994
from KY
the process was fast and easy. I'm very thankful for this service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on January 19, 2026
Posted by: Anonymous
from Florida
Very user friendly. Makes it very simple. Highly recommend
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com